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Thursday, October 10 • 10:00am - 10:45am
Breakout Session: Sitting on the Bench or Pressing It? Maximising Benchmarking to Your Advantage

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Experts from hotels to statisticians will dive into the details of what understanding your metrics means for boosting business, measuring performance and answering questions to support maximising revenue and profit with these magic numbers.

avatar for Shona Whitehead

Shona Whitehead

Managing Partner, Cogent Blue
Shona is the founder and managing partner of Cogent Blue, a niche hospitality consultancy, specializing in commercial performance optimisation. Prior to founding Cogent Blue, in 2009, Shona held a number Senior Director roles with, for example: IHG, Travelodge and Hilton. Her experience... Read More →
avatar for Steven Cote

Steven Cote

Product Manager – Forward STAR, STR
STR is the source for premium data benchmarking, analytics and marketplace insights. The company has a strong ethos to continuously work to enhance our product offerings while shaping the future of industries.Originally coming from a tourism market research background, Steven has... Read More →
avatar for Michael Grove

Michael Grove

Managing Director, EMEA, HotStats
Michael is Managing Director, EMEA at Hotstats. Hotstats provide monthly P&L benchmarking for the hotel industry, collecting detailed financial data from over 5,000 hotels worldwide from over 100 brands and independent hotels, and provides over 550 different KPIs covering all operating... Read More →
avatar for Kym Kapadia

Kym Kapadia

Chief Commercial Officer, Aprirose Real Estate Investment
Kym has been in the hotel business for approaching 30 years, and is one of the most accomplished, Sales, Revenue Management, Distribution & Marketing specialists in the European hotel sector.   Joining Aprirose from Michels & Taylor Ltd, where she was a founding partner & board member... Read More →
avatar for Nick Turner

Nick Turner

Managing Director, Owners Management Group International
20 years of Board Level experience in the leisure and hospitality sector working with both small start up hotel groups and major international brands such as Forte and Le Meridien Hotels and Resorts , De Vere Group , Malmaison , IHG and Wyndham Worldwide/Group RCI.Presenting responsible... Read More →
avatar for Jonathan Walker

Jonathan Walker

Managing Director, No.15 Great Pulteney
From an early age Jonathan wanted to be a hotel general manager. After studying hotel management, he went to train at Oakley Court in Windsor, then spent 8 years in Edinburgh at the Caledonian and Balmoral hotels, lastly as director of food and beverage.Following a stint with Marriott... Read More →

Thursday October 10, 2019 10:00am - 10:45am BST
Deansgate 3